Automate Guest Calls
and Team Visibility with
AI in Hospitality
Use voice AI and real-time data to streamline service, reduce delays, and scale efficiently across your hospitality business.
Trusted Voice & Analytics Platform for Businesses Like
Two AI Solutions. One Seamless Hospitality Workflow.
Automate guest calls and access real-time team metrics. No bloat, no delays, no extra hires.
AI voice assistant for Guest Calls, Bookings, and Support.
Chat-based analytics for Property Metrics and Ops Visibility.
AI Features That Drive Service Speed and Ops Clarity
See how AI-powered voice and chat tools help hospitality leaders scale faster without dashboards, call centers, or analyst bottlenecks.
Handle Guest Calls with 80+ Voices
Talk to guests in their preferred language with fluent, natural voice agents. From Arabic to Spanish, Convoi AI adjusts accent and tone to match your brand and region, building trust from the first hello.
Manage Bookings 24/7 with Global Handling
Whether it’s late-night check-in requests or peak-season inquiries, Convoi AI answers instantly – no wait time, no missed calls. Ideal for hotels, resorts, or agencies managing high call volumes across time zones.
Keep Teams in Sync with Integrations
Guest call updates, reminders, and follow-ups sync directly with your PMS or calendar tools. No manual notes. No double entry. Just clean, automated coordination across teams.
Deliver Custom Calls with Context-Aware AI
Convoi AI remembers returning guests, ongoing issues, or booking details – so calls feel personal, not robotic. Even high-volume interactions sound thoughtful and on-brand.
Track Call Trends with Real-Time Analytics
See call spikes, missed follow-ups, or rising complaints across properties. With live voice analytics, you catch issues before they escalate and spot patterns across your service teams.
Get Instant Answers with Chat-Based Insights
Ask, “What’s our current occupancy rate?” or “Which hotel had the most cancellations today?” and get instant answers – no dashboards, no waiting. Just clear answers for decision-makers.
Track Key Metrics with a Trainable AI
Define custom KPIs like RevPAR, cancellations, or upsell conversions. Like or flag responses to train the AI over time while keeping all data secure. Your insights adapt to your brand’s exact business logic, from one hotel to a global chain.
Enable Team Access to Travel Data
From marketing to operations, everyone gets on-demand access to data through one centralized AI analytics platform. Speed up decision-making, reduce dependencies, and empower every team to act on insights.
Speed Up Reporting with One-Click Exports
Download visuals, summaries, and performance snapshots in seconds. They’re perfect for board meetings, partner reviews, or investor updates. No analysts required.
60% Less Time Spent
on Guest Calls
AI voice agents handle bookings, inquiries, and follow-ups round the clock.
40% Drop in Reporting
and Review Delays
One-click exports and self-serve access eliminate wait times for reports across multi-property or regional operations.
5x Faster Access to
Property & Ops KPIs
Get real-time insights on occupancy, cancellations, guest trends, and team performance through chat-based, self-serve analytics.
Grow Faster Without Growing Your Ops Team
AI tools that help hospitality businesses serve more guests, access live performance data, and scale with clarity – not headcount.
